1. Controller
The controller within the meaning of the UK GDPR / EU GDPR and other applicable data protection laws is:
AMS-MT GmbH (“Minivan Berlin”)
Tübinger Str. 2
D-10715 Berlin
Germany
Telephone: +49 176 62948255
E-mail: info@minivanberlin.com
Website: www.minivanberlin.com
2. Scope and purpose of this privacy policy
This privacy policy explains how we process personal data when you visit our website,
contact us or book our passenger transport services (MPV / people carrier transfers).
3. Hosting and server log files
Our website is hosted by an external service provider (hosting provider). When you visit our website,
your browser automatically transmits certain information to our server and this information is
temporarily stored in so-called server log files.
In particular, the following data may be processed:
- IP address of the requesting device
- Date and time of access
- Requested file or page (URL)
- Referring website (referrer URL)
- Browser type and version, operating system
- Name of the internet service provider
The processing is based on Article 6(1)(f) GDPR and our legitimate interest in ensuring the
technical stability, security and optimisation of our website. These data are not used to identify
individual visitors and are generally deleted after a short period, unless longer storage is required
for security or evidence purposes.
4. Booking of transfer services
When you book our passenger transport services (e.g. airport transfer, city transfer, intercity or
international journeys), we process personal data in order to prepare, perform and bill the contract.
4.1 Categories of data
- Master data: title, first and last name, company (if applicable), number of passengers
- Contact details: telephone number, mobile number, e-mail address
- Journey details: pick-up and destination address, date and time, intermediate stops
- Flight details (for airport transfers): flight number, scheduled arrival or departure time
- Service-related details: luggage information, child seats, special wishes or notes
- Billing data: invoicing address, selected payment method
4.2 Purposes of processing
We process these data in particular to:
- receive and confirm your booking,
- plan and carry out the journey (vehicle and driver allocation),
- contact you in case of questions, changes or delays,
- issue invoices and allocate payments,
- fulfil legal retention obligations (e.g. under commercial and tax law).
4.3 Legal basis
The legal basis for the processing of your booking data is Article 6(1)(b) GDPR
(performance of a contract and steps taken prior to entering into a contract).
Where necessary, processing may also be based on Article 6(1)(f) GDPR
(legitimate interests), in particular our interest in efficient fleet planning, safe provision
of our services and defence of legal claims.
4.4 Storage period
We store your booking and contract data for the duration of the contractual relationship and
subsequently for the period required by statutory retention obligations under commercial and tax law
(generally 6–10 years). After expiry of these periods, the data are deleted or anonymised,
unless further processing is necessary for the establishment, exercise or defence of legal claims.
5. Contact via e-mail, phone or contact form
When you contact us by e-mail, telephone or via a contact form on the website, we process the personal
data you provide (e.g. name, contact details, content of the enquiry) in order to handle your request.
The legal basis is Article 6(1)(b) GDPR, if your request relates to the conclusion or performance
of a contract, and Article 6(1)(f) GDPR in all other cases (our legitimate interest in answering
enquiries and maintaining contact with customers and interested parties).
We delete enquiries once they are no longer required and no statutory retention periods apply.
6. Payment processing
Depending on the payment method agreed (e.g. bank transfer, card payment, online payment),
we process additional data required for payment processing, such as bank details, card information
(usually via the payment service provider only), transaction ID and payment status.
If we use external payment service providers, your payment data are transmitted to these providers
solely for the purpose of processing the payment. The legal basis is Article 6(1)(b) GDPR
(performance of the transport and payment contract).
7. Disclosure of data to third parties
We only disclose your personal data to third parties where this is necessary for contractual purposes,
where we are legally obliged to do so or where you have given your consent.
Typical recipients may include in particular:
- IT and hosting service providers (for operating this website and related systems),
- tax advisors or auditors (as required by law),
- banks and payment service providers (for processing payments).
We provide all transport services as a direct carrier with our own fleet and drivers.
We do not operate as an intermediary platform and do not pass bookings on to third-party transport companies as subcontractors.
8. Data transfers to third countries
As a rule, we do not transfer personal data to countries outside the European Union (third countries),
unless this is expressly indicated (for example when using certain IT or communication services).
If, in exceptional cases, processing in a third country is necessary, this will only take place in
accordance with the requirements of Articles 44 et seq. GDPR (e.g. based on adequacy decisions or
standard contractual clauses).
9. Cookies and similar technologies
Our website may use cookies and similar technologies (e.g. local storage) in order to provide
certain functions, to improve user-friendliness and – where configured – to compile anonymous statistics.
9.1 Technically necessary cookies
We use cookies that are strictly necessary for the technical operation of the website
(e.g. to store language settings or for security functions).
The legal basis is Article 6(1)(f) GDPR (our legitimate interest in operating a secure and
functional website).
9.2 Optional cookies (statistics, marketing)
If we use optional cookies for analytics or marketing purposes, these cookies are only activated
with your prior consent. In this case, the legal basis is Article 6(1)(a) GDPR.
You can withdraw your consent at any time with effect for the future by changing your selection
in the cookie settings (for example via a cookie banner or a “Cookie settings” link in the footer).
9.3 Browser settings
You can configure your browser to inform you about the setting of cookies, to allow cookies
only in individual cases, to exclude the acceptance of cookies for certain cases or in general,
and to enable the automatic deletion of cookies when closing the browser.
Please note that disabling cookies may limit the functionality of our website.
10. Web analytics
If we use a web analytics tool (e.g. for anonymous reach measurement), data about your use of the
website may be collected and evaluated. Depending on the configuration, this is done on the basis
of your consent (Article 6(1)(a) GDPR) or our legitimate interests (Article 6(1)(f) GDPR,
interest in analysing user behaviour to optimise our services).
Details of any analytics tools used (type of data, storage period, opt-out options) are provided
in the cookie banner or a separate section on the website, where applicable.
11. Your rights as a data subject
Under the GDPR you have the following rights in relation to your personal data,
subject to the statutory requirements:
- Right of access (Article 15 GDPR)
- Right to rectification (Article 16 GDPR)
- Right to erasure (“right to be forgotten”) (Article 17 GDPR)
- Right to restriction of processing (Article 18 GDPR)
- Right to data portability (Article 20 GDPR)
- Right to object to processing (Article 21 GDPR)
- Right to withdraw consent (Article 7(3) GDPR)
You can exercise these rights at any time by contacting us using the contact details above.
12. Right to lodge a complaint with a supervisory authority
You also have the right to lodge a complaint with a data protection supervisory authority,
in particular in the EU Member State of your habitual residence, your place of work or the place of
the alleged infringement (Article 77 GDPR).
For our company, the competent supervisory authority in Germany is typically the data protection
authority of the Federal State of Berlin.
13. Obligation to provide data
Certain personal data (in particular your name, contact details and journey details) are required
for the conclusion and performance of the transport contract. Without these data, we cannot provide
our services or can only do so to a limited extent.
14. Data security
We take appropriate technical and organisational measures to protect your personal data against loss,
misuse, unauthorised access and unauthorised disclosure. This includes the use of encryption technologies
such as TLS/SSL when transmitting data via our website.
15. Changes to this privacy policy
This privacy policy is currently valid and has the status of [insert month and year].
We may update this policy from time to time in order to reflect changes in legal requirements or in our
processing of personal data. The up-to-date version is always available on our website.
Language and priority of the German version
This English privacy policy is a non-binding translation of our German
Datenschutzerklärung and is provided for information purposes only.
In the event of any discrepancies or legal questions, only the German version of the
Datenschutzerklärung is legally binding.